/* Connected Desk — первая линия, заявки клиентов (13.10.2026, docs/desk.md) */
.desk-tabs{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px 16px;margin:0 0 14px;}
.desk-tabs .dep-chips{margin:0;}
.desk-tab-n{display:inline-block;min-width:20px;margin-left:6px;padding:1px 6px;border-radius:999px;background:var(--bg-soft);color:var(--ink);font-size:12px;font-weight:700;text-align:center;}
.dep-chip.active .desk-tab-n{background:var(--surface);color:var(--ink);}
.desk-tab-n.late,.dep-chip.active .desk-tab-n.late{background:transparent;color:var(--danger);box-shadow:inset 0 0 0 1px var(--danger);}   /* есть просроченные */
.desk-filter{margin:0 0 18px;}
.desk-list{display:grid;gap:14px;max-width:920px;}
.desk-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:16px 18px;min-width:0;}
.desk-card.late{border-left:3px solid var(--danger);}
.desk-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;}
.desk-title{display:flex;flex-wrap:wrap;align-items:baseline;gap:6px 10px;min-width:0;}
.desk-num{font:800 16px/1.35 'Golos Text',sans-serif;color:var(--orange);white-space:nowrap;}
.desk-product{font:800 16px/1.35 'Golos Text',sans-serif;color:var(--ink);overflow-wrap:anywhere;}
.desk-kind{font-size:13px;font-weight:600;color:var(--ink-soft);}
.desk-chips{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:6px;flex:none;max-width:55%;}
.desk-meta{margin-top:4px;font-size:12.5px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-text{margin-top:10px;font-size:14px;line-height:1.55;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-line{display:flex;align-items:flex-start;gap:8px;margin-top:10px;font-size:13px;line-height:1.45;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-line svg,.desk-line .ico{width:15px;height:15px;flex:none;margin-top:2px;}
.desk-line span{min-width:0;}
.desk-line b{color:var(--ink);font-weight:700;}
.desk-res{margin-top:12px;padding:12px 14px;border-radius:12px;background:var(--orange-tint);border:1px solid var(--orange-soft);}
.desk-res-title{font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--orange);margin-bottom:4px;}
.desk-res-text{font-size:14px;line-height:1.55;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-log-btn{margin-top:12px;padding:0;border:0;background:none;font:600 12.5px 'Roboto',sans-serif;color:var(--ink-soft);cursor:pointer;}
.desk-log-btn:hover{color:var(--orange);}
.desk-log{margin-top:8px;padding-left:14px;border-left:2px solid var(--border);display:grid;gap:10px;}
.desk-log-main{font-size:13px;color:var(--ink);overflow-wrap:anywhere;}
.desk-log-main b{font-weight:700;}
.desk-log-meta{font-size:12px;color:var(--ink-soft);}
.desk-log-text{margin-top:3px;font-size:13px;line-height:1.5;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
/* открытая заявка (28.10.2026): плашка «Сейчас» и шаги по заявке на оранжевой линии */
.desk-sec{margin:18px 0 10px;font-size:11.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--ink-soft);}
.desk-now{margin:14px 0 0;padding:12px 14px;border-radius:12px;background:var(--orange);color:var(--surface);}
[data-theme="dark"] .desk-now{color:var(--ink);}
.desk-now.quiet{background:var(--bg-soft);color:var(--ink);border:1px solid var(--border);}
.desk-now-label{font-size:11.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;}
.desk-now-what{margin-top:2px;font:800 16.5px/1.35 'Golos Text',sans-serif;overflow-wrap:anywhere;}
.desk-now-who{margin-top:3px;font-size:13.5px;font-weight:600;overflow-wrap:anywhere;}
.desk-steps{display:grid;}
.desk-step{position:relative;display:flex;gap:14px;padding:0 0 18px;min-width:0;}
.desk-step:not(:last-child)::before{content:'';position:absolute;left:14px;top:30px;bottom:0;width:2px;background:var(--orange);}
.desk-step-num{position:relative;z-index:1;flex:none;width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;
  background:var(--orange);color:var(--surface);font:800 14px/1 'Golos Text',sans-serif;}
[data-theme="dark"] .desk-step-num{color:var(--ink);}
.desk-step.cur .desk-step-num{background:var(--surface);border:2px solid var(--orange);color:var(--orange);box-sizing:border-box;}
.desk-step-body{min-width:0;padding-top:3px;}
.desk-step-title{font:700 15.5px/1.35 'Golos Text',sans-serif;color:var(--ink);overflow-wrap:anywhere;}
.desk-step-meta{margin-top:2px;font-size:12.5px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-step-arrow{color:var(--orange);font-weight:800;padding:0 4px;}
.desk-step-text{margin-top:5px;font-size:14px;line-height:1.5;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-actions{flex-wrap:wrap;gap:8px;margin-top:14px;align-items:center;}
.desk-actions .desk-del{margin-left:auto;}
.desk-act-title{font:700 14.5px/1.4 'Golos Text',sans-serif;color:var(--ink);margin-bottom:12px;overflow-wrap:anywhere;}
.desk-block-title{font:800 15px/1.3 'Golos Text',sans-serif;color:var(--ink);margin:22px 0 10px;}
.desk-tabs + .desk-block-title{margin-top:4px;}
.desk-sum{display:grid;gap:8px;max-width:920px;}
.desk-sum-row{display:grid;grid-template-columns:minmax(0,1fr) repeat(5,104px);align-items:center;gap:8px;padding:12px 16px;background:var(--surface);
  border:1px solid var(--border);border-radius:12px;}
.desk-sum-name{font:700 14.5px/1.3 'Golos Text',sans-serif;color:var(--ink);min-width:0;overflow-wrap:anywhere;}
.desk-sum-n{display:flex;flex-direction:column;align-items:center;gap:2px;text-align:center;}
.desk-sum-n span{font-size:11px;color:var(--ink-soft);line-height:1.2;}
.desk-sum-n b{font:800 17px/1 'Golos Text',sans-serif;color:var(--ink);white-space:nowrap;}
.desk-sum-n.late b{color:var(--danger);}
.desk-dir{display:grid;gap:10px;max-width:920px;}
.desk-dir-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:12px 16px;min-width:0;}
.desk-dir-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;}
.desk-dir-head .card-actions,.desk-prod .card-actions{margin:0;flex-wrap:wrap;gap:8px;align-items:center;}
.desk-dir-name{font:700 14.5px/1.3 'Golos Text',sans-serif;color:var(--ink);min-width:0;overflow-wrap:anywhere;}
.desk-dir-obj{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:8px;padding-top:8px;border-top:1px solid var(--border);
  font-size:13.5px;color:var(--ink);overflow-wrap:anywhere;}
.desk-dir-obj > span:first-child{min-width:0;}
.desk-dir-acts{display:flex;gap:10px;flex:none;}
.desk-prod{display:grid;grid-template-columns:minmax(0,200px) minmax(0,1fr) auto;align-items:center;gap:12px;}
.desk-owners{display:flex;flex-wrap:wrap;gap:6px;align-items:center;min-width:0;}
.desk-owner{display:inline-flex;align-items:center;gap:4px;padding:4px 6px 4px 10px;border-radius:999px;background:var(--orange-tint);color:var(--ink);font:600 13px 'Roboto',sans-serif;}
.desk-owner-x{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;padding:0;border:0;border-radius:50%;background:transparent;color:var(--ink);font:400 16px/1 'Roboto',sans-serif;cursor:pointer;}
.desk-owner-x:hover{background:var(--surface);}
.desk-prod select{width:100%;min-width:0;padding:8px 10px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--ink);font:500 13.5px 'Roboto',sans-serif;}
.desk-add{margin:12px 0 0;}
.desk-sla{display:flex;flex-wrap:wrap;align-items:flex-end;gap:12px;max-width:920px;}
.desk-sla .field{margin:0;flex:1 1 180px;min-width:0;}
.desk-modal{max-width:640px;}
.desk-form-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px;}
.desk-form-row.three{grid-template-columns:repeat(3,minmax(0,1fr));}
@media (max-width:760px){
  .desk-head{flex-direction:column;gap:8px;}
  .desk-chips{justify-content:flex-start;max-width:none;}
  .desk-actions .btn{flex:1 1 auto;}
  .desk-actions .desk-del{margin-left:0;}
  .desk-sum-row{grid-template-columns:repeat(3,minmax(0,1fr));}
  .desk-sum-name{grid-column:1/-1;}
  .desk-prod{grid-template-columns:minmax(0,1fr);}
  .desk-form-row,.desk-form-row.three{grid-template-columns:minmax(0,1fr);}
}

/* ---- доска (канбан, 15.10.2026; с 16.10.2026 — своя у каждого продукта): колонки — статусы; карточку тянут мышкой ---- */
.desk-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:0 0 14px;}
.desk-toolbar .dep-chips{margin:0;}
.desk-search{width:min(420px,100%);padding:9px 12px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--ink);font:500 14px 'Roboto',sans-serif;}
.desk-board-scroll{overflow-x:auto;padding-bottom:8px;}
.desk-board{min-width:1440px;display:grid;gap:8px;}  /* восемь колонок: L1 · L2 · Выезд · L3 · L4 · Ожидание · Решено · Закрыто (20.10.2026) */
.desk-row{display:grid;grid-template-columns:repeat(8,minmax(172px,1fr));gap:8px;}
.desk-colhead.col-field,.desk-colhead.col-wait{border-top-color:var(--ink-soft);}
.desk-colhead.col-done,.desk-colhead.col-closed{border-top-color:var(--border);}
.desk-colheads{position:sticky;top:0;z-index:2;background:var(--bg);padding:2px 0 4px;}
.desk-colhead{display:flex;align-items:center;justify-content:space-between;padding:9px 12px;border-radius:10px;background:var(--surface);border:1px solid var(--border);border-top:3px solid var(--orange);
  font:800 13px/1.2 'Golos Text',sans-serif;color:var(--ink);text-transform:uppercase;letter-spacing:.03em;}
.desk-colhead span{font-weight:700;color:var(--ink-soft);margin-left:8px;}
.desk-cell{display:flex;flex-direction:column;gap:8px;min-height:84px;padding:8px;border-radius:12px;background:var(--bg-soft);border:1px solid var(--border);transition:border-color .12s,background .12s;}
.desk-cell.drop-ok{border:1px dashed var(--orange);}
.desk-cell.drop-over{border:1px solid var(--orange);background:var(--orange-tint);}
.desk-tile{position:relative;padding:10px 12px 10px 14px;border-radius:10px;background:var(--surface);border:1px solid var(--border);cursor:pointer;min-width:0;
  box-shadow:0 1px 2px rgba(21,24,27,.06);}
.desk-tile::before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:4px;border-radius:0 4px 4px 0;background:var(--border);}
.desk-tile.urg-urgent::before{background:var(--orange);}
.desk-tile.urg-crash::before{background:var(--danger);}
.desk-tile.grab{cursor:grab;}
.desk-tile:hover,.desk-tile:focus-visible{border-color:var(--orange);outline:none;}
.desk-tile.late{border-color:var(--danger);}
.desk-tile-top{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 8px;}
.desk-tile-num{font:800 13px/1.3 'Golos Text',sans-serif;color:var(--orange);}
.desk-tile-product{font:700 12.5px/1.3 'Golos Text',sans-serif;color:var(--ink);overflow-wrap:anywhere;}
.desk-tile-kind{font-size:12px;color:var(--ink-soft);}
.desk-tile-flag{margin-left:auto;padding:1px 8px;border-radius:999px;background:var(--orange-tint);color:var(--orange);font-size:11px;font-weight:700;}
.desk-tile-text{margin-top:6px;font-size:13.5px;line-height:1.4;color:var(--ink);overflow-wrap:anywhere;
  display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;}
.desk-tile-where{margin-top:4px;font-size:12px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-tile-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:8px;min-height:24px;}
.desk-tile-due{font-size:12px;font-weight:600;color:var(--ink-soft);}
.desk-tile-due.late{color:var(--danger);font-weight:800;}
.desk-tile-who{flex:none;width:26px;height:26px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;
  background:var(--orange-tint);color:var(--orange);font:800 11px/1 'Golos Text',sans-serif;}
.desk-add-btn{padding:8px 10px;border:0;border-radius:10px;background:none;text-align:left;cursor:pointer;font:700 13px 'Roboto',sans-serif;color:var(--ink-soft);}
.desk-add-btn:hover{background:var(--surface);color:var(--orange);}
/* открытая заявка — панель справа, доска видна слева */
.desk-panel{position:fixed;top:0;right:0;bottom:0;z-index:45;width:min(480px,100vw);display:flex;flex-direction:column;background:var(--surface);
  border-left:2px solid var(--orange);box-shadow:-12px 0 40px rgba(21,24,27,.18);}
.desk-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;background:var(--orange-tint);border-bottom:1px solid var(--border);}
.desk-panel-title{font:800 17px/1.3 'Golos Text',sans-serif;color:var(--ink);}
.desk-panel-body{flex:1;overflow-y:auto;padding:16px 20px 24px;}
.desk-panel-body .desk-card{border:0;padding:0;background:none;}
.desk-panel-body .desk-form-row.three{grid-template-columns:minmax(0,1fr);}
.desk-panel-save{margin-top:6px;gap:8px;justify-content:flex-end;}
@media (max-width:760px){
  .desk-panel{width:100vw;border-left:0;}
  .desk-panel-body .desk-form-row{grid-template-columns:minmax(0,1fr);}
}

/* ---- выезд в FieldOps (16.10.2026): блок в карточке заявки и настройки ---- */
.desk-fo{margin-top:12px;padding:12px 14px;border-radius:12px;background:var(--bg-soft);border:1px solid var(--border);display:grid;gap:6px;}
.desk-fo-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;}
.desk-fo-title{font:800 13.5px/1.3 'Mulish',sans-serif;color:var(--ink);}
.desk-fo-line{font-size:13px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-fo-line b{color:var(--ink);font-weight:700;}
.desk-fo-report{display:grid;gap:4px;padding-top:6px;border-top:1px solid var(--border);}
.desk-fo-text{font-size:13.5px;line-height:1.5;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-fo-link{font-size:13px;font-weight:700;color:var(--orange);text-decoration:none;}
.desk-fo-link:hover{text-decoration:underline;}
.desk-fo-contact{font-size:13px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-fo-contact b{color:var(--ink);}
.desk-fo-set .field{flex:1 1 260px;}

/* ---- линии L1–L4 (20.10.2026): приоритет, проблемы, база решений, команды продуктов, сроки ---- */
.desk-prio{padding:1px 7px;border-radius:999px;font-size:11px;font-weight:800;background:var(--bg-soft);color:var(--ink-soft);border:1px solid var(--border);}
.desk-prio.prio-P1{color:var(--danger);border-color:var(--danger);background:transparent;}
.desk-prio.prio-P2{color:var(--orange);border-color:var(--orange);background:transparent;}
.desk-tile-problem{margin-top:4px;font-size:12px;color:var(--danger);overflow-wrap:anywhere;}
.desk-late{color:var(--danger);}
.desk-problems{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 12px;}
.desk-problem{display:inline-flex;align-items:center;gap:8px;max-width:100%;padding:8px 12px;border-radius:10px;border:1px solid var(--danger);background:var(--surface);
  color:var(--ink);font:600 13px/1.3 'Roboto',sans-serif;cursor:pointer;text-align:left;overflow-wrap:anywhere;}
.desk-problem:disabled{cursor:default;}
.desk-problem-label{font-weight:800;color:var(--danger);}
.desk-problem-n{color:var(--ink-soft);font-weight:500;white-space:nowrap;}
.desk-kb-meta{margin-top:2px;font-size:12.5px;color:var(--ink-soft);overflow-wrap:anywhere;}
.desk-kb-text{margin-top:8px;font-size:14px;line-height:1.5;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-kb-hints{margin:-4px 0 12px;padding:10px 12px;border-radius:10px;border:1px dashed var(--orange);background:var(--orange-tint);display:grid;gap:8px;}
.desk-kb-hints-title{font:800 12px/1.2 'Golos Text',sans-serif;text-transform:uppercase;letter-spacing:.03em;color:var(--ink);}
.desk-kb-hint{display:grid;gap:2px;}
.desk-kb-hint-title{font-weight:700;font-size:13.5px;color:var(--ink);overflow-wrap:anywhere;}
.desk-kb-hint-text{font-size:13px;color:var(--ink-soft);white-space:pre-wrap;overflow-wrap:anywhere;}
.desk-kb-hint .icon-btn{justify-self:start;}
.desk-team-row{display:grid;grid-template-columns:minmax(0,220px) minmax(0,1fr);gap:12px;align-items:center;margin-top:10px;}
.desk-team-label{font-size:13px;font-weight:700;color:var(--ink-soft);}
.desk-team select{max-width:320px;width:100%;min-width:0;padding:7px 10px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--ink);font:500 13.5px 'Roboto',sans-serif;}
.desk-sla-grid{display:grid;gap:8px;max-width:560px;}
.desk-sla-row{display:grid;grid-template-columns:minmax(0,1fr) 130px 130px;gap:10px;align-items:center;font-size:14px;color:var(--ink);}
.desk-sla-head{font-size:12px;font-weight:700;color:var(--ink-soft);}
.desk-sla-row input{width:100%;min-width:0;padding:7px 10px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--ink);font:500 14px 'Roboto',sans-serif;}
.desk-check{display:flex;align-items:center;gap:8px;margin:0 0 10px;font-size:14px;color:var(--ink);cursor:pointer;}
@media (max-width:760px){
  .desk-team-row{grid-template-columns:minmax(0,1fr);gap:4px;}
  .desk-sla-row{grid-template-columns:minmax(0,1fr) 90px 90px;}
}
/* файлы заявки (02.11.2026): фото миниатюрами, видео и голос — проигрывателем */
.desk-files{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin:6px 0 10px;}
.desk-file{border:1px solid var(--border);border-radius:10px;background:var(--bg-soft);overflow:hidden;display:flex;flex-direction:column;min-width:0;}
.desk-file.audio,.desk-file.video{grid-column:1/-1;}
.desk-file-img{display:block;aspect-ratio:4/3;background:var(--surface);}
.desk-file-img img{width:100%;height:100%;object-fit:cover;display:block;}
.desk-file video{width:100%;max-height:320px;background:var(--surface);display:block;}
.desk-file audio{width:100%;display:block;padding:8px 8px 0;box-sizing:border-box;}
.desk-file-meta{display:flex;flex-wrap:wrap;align-items:center;gap:2px 8px;padding:6px 10px 8px;font-size:12px;color:var(--ink-soft);min-width:0;}
.desk-file-meta a{flex:1 1 100%;font-weight:600;font-size:13px;color:var(--ink);text-decoration:none;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.desk-file-meta .btn.text{margin-left:auto;padding:0;font-size:12px;}
.desk-file-add{display:inline-flex;align-items:center;gap:8px;cursor:pointer;margin:0 0 6px;}
.desk-file-add.busy{opacity:.6;pointer-events:none;}